Recently, we got a call from a homeowner who had an emergency. They had used their washing machine, but all of a sudden their basement floor was flooded. We were able to identify their blockage and get everything back in working order. They were very happy that we could provide them with emergency plumbing repair in Benbrook.
The drain cleaning was about to begin.
Two of our plumber experts arrived at the home within an hour. The homeowner had called the emergency number, and we always try to get to the home or business within an hour after receiving the call. The homeowner showed our guys to the basement that was flooded and our guys let the homeowner know that they would get the problem fixed as quickly as they could.
Our guys went to the basement floor drain, and they took the covering off. Then, they started running a plumbing snake down the drain. They continued running the snake down the drain until they found the problem. They brought the plumbing snake back up to them, and low and behold there was a sock that somehow got stuck in the drain. Our guys flushed the drain out completely once they had the sock out of it.
Our guys then put a new floor drain in. This floor drain that our guys installed for the customer comes with a backflow preventer, which would prevent any more clogs for the homeowner. Our guys cleaned up the basement floor and they went upstairs to talk to the homeowner. Our guys let him know that a sock was stuck in the basement floor drain because the drain was not screwed in. They let him know that they installed a new floor drain that would prevent this problem from happening again in the future.
Our guys took the homeowner down to the basement so they could show him the new floor drain and how it would prevent for any clogs from occurring. Our team was able to have the Benbrook drain cleaning issue resolved in under two hours, which was great news to the homeowner. They let the homeowner know that it was safe for him to start his washing machine now, and there would be no flooding. They let him know that they cleaned the drain thoroughly and they also cleaned the basement floor so now the homeowner could safely do laundry and he wouldn’t have to worry about any issues occurring.
The homeowner was very pleased that the problem was fixed quickly and that his pipes didn’t need replaced. We are the plumbing company to contact for all drain cleaning in Benbrook, and we can come out 24 hours a day when there is an emergency because we provide 24/7 emergency plumbing services.